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Technical Support

Our world-class, professional Technical Support team provides expert advice on best practices, assistance with technical issues, and help with your Pearson solution. We are committed to making sure your system is running smoothly and understand that rapid, clear, helpful answers to your technical inquiries are paramount to the success of your day-to-day operations.

We offer the widest, most up-to-date selection of technical support tools to meet your needs, backed by the strongest, most resourceful support staff. If you have a technical question or difficulty, you're in good hands.

PowerSource - the superior technical support website

Superior Support Website

When you become a customer of Pearson, you'll be given full access to our brand new support website PowerSource. With PowerSource you'll be able to readily access information about our products like never before.

PowerSource allows users to easily reference knowledgebase articles, provide feedback on site content, download and share custom reports and register for training classes. In addition, school or district support contacts can use our new account management features to easily create accounts for anyone they choose. This means that anyone in need of assistance with a Pearson product, can now receive it directly from the source: PowerSource!

Visit PowerSource

"The continuing support we receive for our product, PowerSchool, is the best in the business. Pearson's wide array of technical support resources and quick response to our needs demonstrates the importance they place on customers."

- Director of IT,
Westside Community Schools

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